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Reporting bugs and other strange things on the site

Posted by Patrick Sauriol on Thursday, December 18, 2008

Hey all. CA 2.0 is brand spanking new, and as such there there will be things that will need to be fixed or made clearer and better. Making a site like this from scratch is a huge undertaking and natually things will need tweaks, so if you notice something that seems weird or appears broken or just plain doesn't make sense, ask the question here in this forum. There is already a short list started in my head, and maybe some of the stuff that I want to fix up is the same as yours. Maybe there are things that you will discover that I haven't and I'd like to know what they are.

While I'm really happy with the site as it looks and functions now, it's not done. I want to continue to improve it, add new features and make it cooler for you to use and spend time on here. If you have suggestions for future ideas for apps, like the HypeMeter or HypeLine, you can also suggest them in this forum.

I hope it all makes sense, more or less, but if you have questions about the site feel free to ask. I'm going to try and turn around with an answer within 24 hours of you asking it.

Thanks!

Patrick@CA
Location: Canada
Posts: 20119
Posted: 12 years 6 weeks ago

This is being looked at this week.

I've been keeping an eye on the feedback and bug reports. Already some have been fixed:

-- you should all be able to edit your old posts and subject headers.
-- broken images/photos in database pages fixed.
-- HypeLines are 95% working. I am switching the HypeLines on for movies when I update that database page. The site backs itself up/crunches the database every 24 hours, so it takes that long before a new HypeLine starts to show up for a movie. If you see an error box, give it a day and it should show up.

More fixes to be worked on:

-- getting the avatar/name of the first poster in a message thread to show up.
-- having the number of news items/photos show up in the tab bar on a film database page.
-- having the flash box display the most recently added headline.
-- "Latest Photos" to actually display that database's latest photos.
-- adding the FAQ
-- adding Help/explanation pages for the HypeLine, HypeMeters.
-- adding more support for HTML in the forums.
-- adding the dates in the box for the Latest Box Office figures

There's some more but they're small things. Keep the suggestions coming. Doing my dayjob (working for MovieSet.com, soon to be star on their internet TV show) and writing/maintaining CA is keeping me busy, so don't think that I am neglecting your posts. I'm on here multiple times a day looking around and I have my friends poking me in the shoulder about things too, just to make sure. My #1 is making sure that fresh content gets on the site (news stories, film database updates) but addressing the fixes/improvements is next on the priority list.

Thanks everyone, I appreciate your help!

No matter where you go, there you are.
trazalca
Location:
Posts: 35
Posted: 12 years 6 weeks ago

Earlier today, I tried to visit the site, and depending on the link, I got any one of the following error pages:

Fatal error: Out of memory (allocated 7340032) (tried to allocate 4864 bytes) in /var/www/web6/web/modules/imagecache/imagecache_ui.module on line 521

Fatal error: Out of memory (allocated 4980736) (tried to allocate 19456 bytes) in /var/www/web6/web/modules/date/date_api.module on line 945

Fatal error: Out of memory (allocated 524288) (tried to allocate 54 bytes) in /var/www/web6/web/includes/cache.inc on line 33

Fatal error: Out of memory (allocated 1048576) (tried to allocate 4864 bytes) in /var/www/web6/web/includes/common.inc on line 1440

Fatal error: Out of memory (allocated 6029312) (tried to allocate 311296 bytes) in /var/www/web6/web/modules/fckeditor/fckeditor.module on line 1740

Just to let you know. Also, on visiting this page now, I got a blank page. I had to refresh it just to put in THIS post.

[Enter witty witticism of no particular brevity or relevance here.]
Bill_the_Only
Location:
Posts: 702
Posted: 12 years 6 weeks ago

WHere are teh hidden forumz?

Jakester
Location:
Posts: 5753
Posted: 12 years 6 weeks ago

Bill_the_Only wrote:

WHere are teh hidden forumz?


...in my pants?

Richard Gozinya, Harold Snatch and Wilbur Jizz. Together we are the law firm Gozinya, Snatch and Jizz.
Bill_the_Only
Location:
Posts: 702
Posted: 12 years 6 weeks ago

There's an echo in there!

And lots of sticky cobwebz!

Strider
Location:
Posts: 1430
Posted: 12 years 6 weeks ago

We can now see who started a topic. Cool! :D

www.gamingoutsiders.com
Quasar
Location:
Posts: 7588
Posted: 12 years 5 weeks ago

I just noticed in our profiles there's a place to list your Top 10 movies, but when I clicked on Modify, it said it couldn't find the page. Obviously a very minor issue, but thought I'd bring it up.

Oh, and the hidden forums are the movie forums. No one knows they even exist!!

Faster and faster, a nightmare we ride. Who'll take the reins when the miracle dies? Faster and faster till everything dies. Killing is our way of keeping alive. - Virgin Steele, Blood and Gasoline
The Swollen Goi...
Location:
Posts: 14343
Posted: 12 years 4 weeks ago

I doubt this is a "bug" issue, but I have noticed that the "Top 10 Hyped Movies" change completely with every refresh. Is hype so fickle? Also, it puts movies I know have little to no hype behind them over movies with genuine hype. Is this some tricky way to bring movie pages to our attention we might otherwise disregard?

Also:

Is there a members page where I can see folks listed alphabetically and the whatnot?

Patrick@CA
Location: Canada
Posts: 20119
Posted: 12 years 4 weeks ago

Quasar: the developers told me this was fixed but I guess it's not. I will bring it to their attention first thing Monday morning.

Yes, the forums aren't getting a lot of posts. Currently there are 4 places where users can post comments:

1) in the comments section of a news story/article/review.
2) under the general "Comments" tab in any film database page.
3) after any scoop in a film DB page.
4) in the message forums.

I think there are 2 reasons why people aren't posting more inside the specific message forum for a film but both are connected to the same main reason: it's not easy to see that a movie has its own separate forum. I have 2 ideas on what might fix the issue:

1) Make it easier to see all of the movie forums. Right now you have to click on "Forums" and then click on the button for "Find a Movie Forum".
2) Add a new button/graphic somewhere above the fold on a movie DB page that clearly shows this movie has a forum where people can talk about the movie.

Having a Comments section and a forum for a movie might be overkill too, but I still want to keep both areas open for now and see if more posts start happening inside there. Maybe I have too many ways to talk about in the new CA.

No matter where you go, there you are.
Patrick@CA
Location: Canada
Posts: 20119
Posted: 12 years 4 weeks ago

Goiter: I've seen that Top 10 Hyped list and I thought it was weird. I'll get the devs to look at it.

Also, good idea about seeing a members list. Coincidentally I had a dream this morning about ways to offer more community/social networking features for the site. I think that will be a major project for the future; right now there's still some smaller things I want made or tweaked before getting into a major project like that.

Also, I don't like the way you reply to an earlier message, like this one to Goiter. It needs to be clearer and it should include the person's earlier post within the body of the new message.

No matter where you go, there you are.
The Swollen Goi...
Location:
Posts: 14343
Posted: 12 years 4 weeks ago

Patrick@CA wrote:

I don't like the way you reply to an earlier message, like this one to Goiter. It needs to be clearer and it should include the person's earlier post within the body of the new message.


Like this, you mean? I think some folks might not be aware that the quotation marks to the right of the time-of-post indicator are what one clicks to set up an attributed quote. They sort of look like background artwork. Most people probably figure it out when they see that other folks have done it on some message or other.

Having four places to post just gives me more places to bitch about how this Watchmen movie will surely wring all love from my charred excuse for a soul come March.

I'm only sort of joking.

* * *

I'm impressed with your dedication to making this as pleasant an experience as possible for all involved.

Quasar
Location:
Posts: 7588
Posted: 12 years 4 weeks ago

Obviously you're joking. Or else you would've used all four places to bitch. Which you haven't.

Faster and faster, a nightmare we ride. Who'll take the reins when the miracle dies? Faster and faster till everything dies. Killing is our way of keeping alive. - Virgin Steele, Blood and Gasoline
The Swollen Goi...
Location:
Posts: 14343
Posted: 12 years 4 weeks ago

There's still time.

mckracken
Location:
Posts: 965
Posted: 12 years 4 weeks ago

Patrick, I found a bug, today I posted a comment under the youtube video Casting zombie call for ZOMBIELAND (on the ZOMBIELAND page) and nothing got uploaded... i checked back and it still says "no comments" under the video... i know i posted one... i forgot what i wrote but i'm sure it was witty. :)

Patrick@CA
Location: Canada
Posts: 20119
Posted: 12 years 4 weeks ago

Thanks McCracken. I'll get that looked into. It might be as simple as something's not switched on. Keep 'em coming if you come across 'em.

No matter where you go, there you are.
The Swollen Goi...
Location:
Posts: 14343
Posted: 12 years 4 weeks ago

Maybe this is something that only happens to me, but I've noticed that I am sometimes carried to a thread's penultimate page instead of its ultimate page when I click on the new post link for a thread with multiple pages. For example, I will click on the new post link (which link might read something like "2 new") and be carried to the third page, despite there being a fourth page already well underway.

mckracken
Location:
Posts: 965
Posted: 12 years 3 weeks ago

Patrick, dont kow if this is me or not, Corona on IE accepts my user name and password, FLOCK's Corona page accepts my user name and password, FIREFOX's Corona does NOT accept my password nor will it email me with what my password is

The password i was using is not incorrect, it just isnt accepting it when I use the Firefox web browser only and its not emailing me.

Quasar
Location:
Posts: 7588
Posted: 12 years 3 weeks ago

Why's the time so wonky? The post I just made is time stamped as 6:30 PM. But where I'm at, it's 12:35 PM. What Time Zone is this thing located in anyway???

Faster and faster, a nightmare we ride. Who'll take the reins when the miracle dies? Faster and faster till everything dies. Killing is our way of keeping alive. - Virgin Steele, Blood and Gasoline
omicron
Location:
Posts: 1238
Posted: 12 years 3 weeks ago

yeah I noticed that too. I am assuming that the time is probably GMT.

We were watching Al-Quaeda, and all this time our security services should have been keeping watch on Jakester's throbbing nutsack!-Dalton's chin dimple
The Swollen Goi...
Location:
Posts: 14343
Posted: 12 years 3 weeks ago

I wish Jakester had been the one who asked why the time was wonky, because then I could say, "Forget it, Jake. It's Canada."

I can't say that, now.

Obviously.

Quasar
Location:
Posts: 7588
Posted: 12 years 3 weeks ago

Sorry to totally fuck up your day, Goiter. But at least you still have Little Man.

Faster and faster, a nightmare we ride. Who'll take the reins when the miracle dies? Faster and faster till everything dies. Killing is our way of keeping alive. - Virgin Steele, Blood and Gasoline
mckracken
Location:
Posts: 965
Posted: 12 years 3 weeks ago

i dont see a time stamp, I see "Posted: 2 hours 38 minutes ago"

Patrick@CA
Location: Canada
Posts: 20119
Posted: 12 years 3 weeks ago

The latest fixes to the site:

-- HypeLines for movies that started with numbers (20,000 LEAGUES UNDER THE SEA) and some others (GI JOE) now work.
-- Users now should be able to view other users' Top 10 lists (here's mine: http://coronacomingattractions.com/users/patrickca?t=movietop10)
-- some analytics/tracking info that you don't have to worry about but I do.

I'm going to file a bug report for the time clock being out of whack in the forums. I think it's an even 8 hours ahead from Pacific Standard Time. That's what I'm going to make CA's home time.

Minor stuff to be worked on:

-- adding a new graphic for the 0 Hype number (1 will then be Frozen)

After that I'm going to start itemizing new features that I would like built for the site. I've got some stuff already in mind but one thing I want to toss out now is ways to improve these forums. What do you want to see? Tell me in the suggestion thread and let's keep this one for the bugs.

No matter where you go, there you are.
Morpheus
Location:
Posts: 75
Posted: 12 years 1 week ago

I get this all the time, when I click a post:

Fatal error: Out of memory (allocated 11010048) (tried to allocate 19456 bytes) in /var/www/web6/web/modules/forum/forum.module on line 672

(Only the line number chances all the time)

Morph

'All that we see or seem is but a dream within a dream.'
Angeline
Location:
Posts: 27
Posted: 12 years 1 week ago

Since I arrived at the site a few minutes ago I've been getting fatal errors and warnings when I try to load various forum pages. Refreshing does the trick, but, as an example, here's what I got the first time I clicked to try and open this thread:

Warning: mysqli_query() [function.mysqli-query]: (HY000/2013): Lost connection to MySQL server during query in /var/www/web6/web/includes/database.mysqli.inc on line 108

Warning: Lost connection to MySQL server during query query: SELECT data, created, headers, expire, serialized FROM cache WHERE cid = 'variables' in /var/www/web6/web/includes/database.mysqli.inc on line 128

Warning: MySQL server has gone away query: SELECT * FROM variable in /var/www/web6/web/includes/database.mysqli.inc on line 128

Warning: MySQL server has gone away query: UPDATE cache SET data = '', created = 1234983921, expire = 0, headers = '', serialized = 0 WHERE cid = 'variables' in /var/www/web6/web/includes/database.mysqli.inc on line 128

Fatal error: Out of memory (allocated 524288) (tried to allocate 19456 bytes) in /var/www/web6/web/includes/module.inc on line 311

Warning: MySQL server has gone away query: UPDATE sessions SET uid = 102, cache = 1234817475, hostname = '86.154.214.213', session = '', timestamp = 1234983921 WHERE sid = '646c08321c4a72afac7ac0fa554e2048' in /var/www/web6/web/includes/database.mysqli.inc on line 128